All of us at Fothergill’s genuinely care for our customers and insist that the quality of all our seeds, plants, garden equipment and level of customer service are of the highest standards – we want you to enjoy shopping with us. However, we are only

All of us at Fothergill&#x2019;s genuinely care for our customers and insist that the quality of all our seeds, plants, garden equipment and level of customer service are of the highest standards &#x2013; we want you to enjoy shopping with us. However, we are only human and very occasionally things do go wrong, but please rest assured, we will always do our very best to put things right.SeedsIf you have any concerns or problems with your seeds, please return the packet to us for replacement using the returns address label on your despatch note, telling us what the problem is. Returning the packet will enable us to trace the batch from which it was packed, and thoroughly investigate any quality control issues.All Other ProductsShould you have any problems with live product or any garden equipment items, please do not return them, simply contact our Customer Services Team on 0333 777 3936 who will be pleased to assist you with your specific issue. Lines are currently open 9am-5pm Monday-Friday. Calls cost the same as calling 01 and 02 numbers and can count towards inclusive allowances on landlines and on mobiles. Please contact your phone provider for confirmation of your agreement.

Returns Policy

In this unlikely event, please contact us using one of the methods below:. Online:. The quickest way to get in contact is using our online form or live chat. Phone:. 0333 777 3936Lines are currently open 9am-5pm Monday-Friday.Calls cost the same as c

In this unlikely event, please contact us using one of the methods below:&#xA0;Online:The quickest way to get in contact is using our <a href="https://mrf.gorgias.help/en-US/contact">online form</a>&#xA0;or live chat.&#xA0;Phone:0333 777 3936 Lines are currently open 9am-5pm Monday-Friday. Calls cost the same as calling 01 and 02 numbers and can count towards inclusive allowances on landlines and on mobiles. Please contact your phone provider for confirmation of your agreement.Post:<p style="box-sizing: border-box; margin: 1rem 0px; padding: 0px; border: 0px; font-family: proxima-nova, sans-serif; font-size: 16.005px; font-style: normal; line-height: 1.4; letter-spacing: normal; color: rgb(0, 0, 0); font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please include as much information as possible including your name, address and order number if you have it.&#xA0;<p style="box-sizing: border-box; margin: 1rem 0px; padding: 0px; border: 0px; font-family: proxima-nova, sans-serif; font-size: 16.005px; font-style: normal; line-height: 1.15; letter-spacing: normal; color: rgb(0, 0, 0); font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Customer Services<p style="box-sizing: border-box; margin: 1rem 0px; padding: 0px; border: 0px; font-family: proxima-nova, sans-serif; font-size: 16.005px; font-style: normal; line-height: 1.15; letter-spacing: normal; color: rgb(0, 0, 0); font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Fothergill&apos;s Seeds Unit 8, St. Leger Drive Newmarket Suffolk CB8 7DT

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All of us genuinely care for our customers and insist that the quality of all our seeds are of the highest standards. We understand that, very occasionally, things can go wrong. Please rest assured, we will always do our very best to put things right

All of us genuinely care for our customers and insist that the quality of all our seeds are of the highest standards.We understand that, very occasionally, things can go wrong. Please rest assured, we will always do our very best to put things right. Should you be dissatisfied for any reason, we will gladly send you a replacement packet of seeds as part of our &apos;no quibble&apos; customer satisfaction guarantee.Mail OrderIf you bought the packet of seeds directly from us (through our website or catalogue), please <a href="https://mrf.gorgias.help/en-US/contact">contact us.</a>RetailIf you bought the packet of seeds from a shop in the UK, please click <a href="https://www.mr-fothergills.co.uk/Retail-Seed-Guarantee">here&#xA0;</a>to use the retail form.If you bought the packet of seeds outside of the UK, you will need to contact the outlet or website you purchased them from

Seed Guarantee

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Returns Policy

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Seed Guarantee